I sincerely hope to get a favourable reply in the following number of times, so I am able to continue on using American Airways for my journey.
My criticism is, on March 8th. My luggage was delayed from Chicago, my desired destination was Dane County Airport Madison Wi. When it experienced arrived, it absolutely was delivered. Nevertheless, the baggage had been ruined and taped up. I named inside of a grievance at once. I were givin various cellular phone numbers as well as firt a single was only a recording to go away my cell phone and another person would get again to me.
When there was about a fifty percent hour to land I observed the flight attendant who observed us be guided to seat there, Mrs Fatima, she remenbered in exactly the same minute and I get in touch with him and he or she repeated that we actually should be there. In this particular moment he claimed “be sure to, don´t worry, I´m not nervous any longer, which means you shouldn´t be fearful anymore”.
I received a promo from the mail from American Airways in reference to rapid tracking to elite status. After i attempted to log onto the Website from the promo I could not locate it (aa.
I used to be delayed on Monday feb 15th 2 times just before currently being cancelled and bumped to Tuesday. Even though I used to be pissed off I understood. Then at 10:30pm I obtain a text expressing my Tuesday flight was cancelled right until Wednesday.
I've integrated an post that outlines your organization as being the worst airline inside the business which is not something to get happy with. Based upon my knowledge I'll say that i'm by no means gonna fly with your organization once again, and neither will anyone I realize. I've presently publically announced my frustrations with the airline on each of the social networking web-sites.
make sure you let me know the position of my refund. originally, i booked aa#2602 from san francisco to chicago on friday, april 29th.
In the event you took enough time to rent certified people to work in your Airways then Probably you wouldn’t be from the monetary wherewithal which you’re encountering. Possibly you wouldn’t have to constantly oversell your seats so that passengers boycott your airline and use other far more reputable and trusted organizations like Southwest or United.
I went to my resort and used the following 4 several hours on the phone with AA within an make an effort to have the bag despatched to LGA very first thing in the morning, wherever I will be waiting.
Once in a while you discover someone that truly do The task They're paid out to carry out. I don't just discovered one particular , I found various at American Airlines .Even though traveling 01/twenty five/sixteen from St. Louis Mo. to Ft Lauderdale I left my black canvas Ralph Lauren polo keep it up with the gate, I was not permitted off the airplane to retrieve it as the doorway was closed as well as the jetway eliminated.
I am so amazed by Tracy Miller while in the reservations Section. I accidentally booked a flight to the incorrect place and was freaking out, and he or she labored with me to not only get me to the right place but also identified the same cost.
On landing in Roatan on Feb 14, I figured out a piece of my baggage was nevertheless in Miami And they might have it within the airplane on another flight from Miami to Roatan, the following Saturday!
We ordered spherical journey connecting flights through Charlotte from Boston to Aruba for eleven/28/2015. We paid additionally to your “extra space” seating. No the place were being we informed that these “further place” seats did not present you with a reclining solution. After we arrived in Charlotte, we boarded flight 874 only to b told via the Captain that he necessary to carry out some “program servicing” that may have a “couple of minutes” before we still left, navigate here mainly because he “would not have the ability to depart Aruba in time” if he waited to get it accomplished carried out there.
I would love an handle to mail a letter to American Airlines Purchaser Service, and I hope you'll reply with this tackle.